Customer Support Engineer (m/f) | Lisbon

Job Description We have an open position for a Customer Support Engineer (m/f) for a company based in Lisbon.Ready to improve your skills? Get in touch to tell us why you’re a great fit for this role. What benefits can you expect? Attractive salary and benefits package What tasks does this role include? Ensure the correct operation, usage support and parameterization of backup software;Regularly listen to the level of satisfaction and collect proposals for improving new developments;Continuously identify opportunities to increase productivity, especially through process automation;Identify opportunities to improve reservation software, based on needs identified among users;Manage and produce documentation to support operational incidents, new implementations and developments and the relationship with software houses. What will you bring to the role? Key user of digital systems and platforms in the field of Tourism;Continuous management of a large number of stakeholders;Ability to communicate at all levels of management;Initiative and autonomy;Ability to analyze and manage information;Degree or university attendance;Fluency in English and other languages (plus), namely Spanish. Ready to apply? Hit the apply button, share your skills, and we’ll be in touch soon. A Kelly Services atua na qualidade de Agência de Emprego, em relação à presente oferta. Informamos que se optar por se candidatar, as suas informações serão tratadas de acordo com a . _______ Kelly Services acts as an Employment Agency in relation to this offer. Please be advised that if you choose to apply, your information will be treated in accordance with the .