.. issues are resolved using procedures Ensure high customer satisfaction and demonstrate empathy while solving customer concerns May perform root cause analysis and present findings Work on a line of business that has low ambiguity, is stable, with well-documented procedures Basic Qualifications At least .. outros
The Company.
Are you ready for a new life and work experience? Are you looking for a strong company to develop new skills? Are you looking for a People Company with a dynamic and multicultural environment? This is what you will find here!
Aufgaben
The Job.
In this position, you would be a Customer Service Representative for one of the most prestigious institutions in the banking sector which provides consumers, corporations, governments and institutions with a broad range of financial services and products.
Qualifikation
The Profile.
The company is recruiting on soft skills, regardless of your field of studies - they will train you on every aspect of the job. Are you customer service oriented, have good communication skills, pro-active and team player? Then they might have an opportunity for you to join them!
- You are a native German speaker
- You have a business proficiency level of English
- You are looking for a job opportunity abroad
- You are motivated and committed to your work
- You have excellent communication and listening skills
- You are a team player and willing to work with many other nationalities
Benefits : The Offer.
- Type of contract : a long-term fixed term contract, renewable every year - Working hours : full time (40h/week)
- Monday to Sunday, availability to work between 7 am to 7 pm, 8 hours a day (plus one hour for lunch/dinner), on a rotational schedule
- Salary conditions (*) - 2 options :
- Including free accommodation (shared flat, all bills included): 1030€ gross/month
- Excluding accommodation: 1400€ gross/month
- Reimbursement of your initial flight expenses after 9 months
- Airport pick up
- Yearly two-way flight ticket back to your home country (within the EU)
- Help in paperwork, opening bank account, etc. upon your arrival
- Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company
- Real career opportunities in different career paths (*) Compensation during training period if successful (from 1 to 4 weeks): 50% of your hourly wages (lower taxes)