.. important roles to support business needs and continued growth. Employees in the customer operations teams are responding to tickets submitted virtually by customers and offering in-person customer support! What You Will Do Provide high-quality virtual customer support through ticket systems (chat and .. outros
German-speaking Customer Service Agent at Mercedes-Benz (Portugal) Are you passionate about cars? Do you speak German and are you looking for a remote job in Portugal? We have THE job for you! German-speaking Customer Advisor We are looking for German speakers to provide high-quality customer service for a leading high-end car brand in Europe. About the Company It is a global leader in car high-end design and manufacturing brands. Your Profile - German proficiency mandatory and fluent English - Customer-oriented and a results-driven approach - Strong communication, problem-solving, and active listening skills - Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment - Passionate about the automotive industry is a plus but not mandatory Your responsibilities: - General inquiries on car documentation ( e.g service history) - Book appointments with a Dealerships and Recall - Details on dealerships - Warranty coverage - Breakdown assistance on location (technician sent to location) - Recovery assistance (vehicle transported to the dealership) - Car app utilization, questions, and troubleshooting ️ Benefits - Full-time position - Temporary, renewable working contract - Extra incentives and over-achievement bonus - Real growth opportunities to advance in your career - Relocation Package (Includes flight reimbursement and optional accommodation)
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