.. offering in-person customer support! What You Will Do Provide high-quality virtual customer support through ticket systems (chat and email) and possibly phone Ensure low to medium-complexity customer issues are resolved using procedures Ensure high customer satisfaction and demonstrate empathy while .. outros
A MANPOWER TBO , líder mundial em serviços de Recursos Humanos, encontra-se a recrutar um Assistente de Contact Center (M/F) , para prestigiado cliente na área seguradora (reguros de recheio).
O profissional a recrutar terá como principais responsabilidades :
-
Atendimento telefónico a clientes (outbound) promoção relacionadas com os seguros da marca;
-
Venda dos seguros; Requisitos :
-
Habilitações literárias mínimas ao nível do 12º ano (obrigatório);
-
Experiência em contact center (preferencial);
-
Certificação de Seguros (PDEAMS- preferencial);
-
Destreza informática;
-
Gosto por o atendimento ao cliente;
-
Dicção cuidada e formal.
Oferta Contratual :
- Formação inicial e contínua - remunerada;
- Vencimento Base + subsídio de alimentação em Cartão de Refeição
- Subsídio de férias e natal pagos na totalidade em junho e novembro, respetivamente;
- Projeto de continuidade, com perspetivas de evolução e reconhecimento profissional.
Horário de Trabalho :
- Segunda a sexta-feira - 10h00 - 19h00 ou 11h00 - 20h00
Local de trabalho - Torres de Lisboa
Tipo de oferta : Integral/Full-time
Benefícios :
- Cartão/Ticket refeição
Horário de trabalho:
- Turno de 8 horas
Tipos de pagamento complementares:
- Bónus de performance
- Décimo terceiro salário
- Subsídio de Natal
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