.. virtually by customers and offering in-person customer support! What You Will Do Provide high-quality virtual customer support through ticket systems (chat and email) and possibly phone Ensure low to medium-complexity customer issues are resolved using procedures Ensure high customer satisfaction and .. outros
A MapowerGroup encontra-se com novo recrutamento de Assistente de Apoio ao Cliente (M/F) Lisboa, na área de seguros.
Função :
- Apoiar o cliente no esclarecimento de todas as questões, na apresentação de soluções e no apoio geral ao longo de todo o processo, mantendo a qualidade do serviço;
- Acompanhar os pedidos e solicitações dos clientes;
- Dar resposta as solicitações dos clientes;
- Garantir a satisfação dos clientes.
Oferta :
- Formação Remunerada;
- Contrato de trabalho a Termo Incerto;
- Vencimento Base;
- SubsÃdio de Alimentação + SubsÃdios de Férias + SubsÃdio de Natal;
- Prémio de Produtividade;
- Seguro Saúde após Contrato de Trabalho;
- Certificação de Seguros.
Perfil :
- Habilitações ao nÃvel do 12 ano;
- Excelente capacidade de comunicação;
- Proatividade e dinamismo;
- Flexibilidade horária e disponibilidade imediata.
Horário :
- 11H_20H - Full-Time
- Folgas Sábado e Domingo
Local de Trabalho : Torres de Lisboa)
Tipo de oferta : Full-time
Data de inÃcio prevista: 11-04-2023
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