Cybersecurity Operations Change Manager

CyberSecurity Operations Change Manager : Date: 28-Oct-2021

Country/Region: PT

City: SANTA MARIA DA FEIRA SSC

Contract Type: Unlimited

Requisition ID: 16023

New trends and expectations are reshaping the automotive industry. Inspired by the exciting new challenges associated with this revolution, Faurecia anticipates the future of mobility developing cutting-edge solutions for smart life on board and sustainable mobility. If you’re willing to contribute and create value for tomorrow’s cleaner and smarter mobility, Faurecia is the place to be.

Our IT Division (Group Information Systems) is looking for his/her Cybersecurity Operations Change Manager to be based in Santa Maria da Feira (Porto, Portugal) . Reporting to our Manager, Security Operations (Internal & External), the role is to analyze requests and proceed to implementation or manage changes on Cybersecurity solutions/services, liaising with requesters for any further question, or rejecting requests that must not be accepted, according to applicable policies and best practices.

He/She is responsible for ensuring proper configuration and run of all Faurecia Cybersecurity solutions/services, ensuring their maintenance and fixing vulnerabilities.

The main missions of the role are to :

• Manage, staff and operate the worldwide Cybersecurity Change Operations team for the Group (9 persons).
• Develop processes and procedures with necessary, efficient and pragmatic workflows to streamline cybersecurity operations.
• Develop trust-based relationships with requesters to fully understand their needs and implement necessary changes, while ensuring proper cybersecurity risk management and seeking for consensus.
• Ensure compliance with information security standards, policies and procedures. Implement industry best practices and solutions and communicate appropriately on it.
• Validate the implementation of cybersecurity solutions suggested by the Project team, ensuring that all operational documentation is available, according to Handover process.
• Communicate planned / emergency changes to all other necessary departments (including Applications and Infrastructure teams), along with all potential impacts.
• Define and update which critical operations require to be executed in a 4-eye principle.
• Define and enforce roll-back procedures either global or specific to each change in order to execute them in a fail-safe way, to protect our business continuity.
• Report on the operations performed by the Cybersecurity Change Operations team to the Cybersecurity Operations manager.

For this role, the following soft skills are key:

• Flexible thinking
• Teamwork and Team Leadership
• Client Focus
• Proper communication skills
• Exercise tact and diplomacy
• Resilience to stress.

The following skills are also necessary for this role:

• Provide hands-on technical expertise in Cybersecurity integration, deployment and operation (including fine-tuning).
• Demonstrate capacity-planning skills.
• Prioritize workload - this role will involve significant multitasking!
• Act in a result-oriented manner.
• Demonstrate planification skills.
• Distinguish urgency from regular operation.
• Demonstrate analytical problem solving and investigation skills.
• Distinguish malicious (hacking / malware) activity from other issues.
• Demonstrate excellent communication (English compulsory. French, Spanish, German or Portuguese would be a benefit) and interpersonal skills, ability to coordinate and build effective relationships.
• Be curious and demonstrate self-learning abilities.
• Demonstrate motivation to integrate multidisciplinary international IT teams, work in a matrix and multicultural organization.
• Commit to observe highest ethical standards and adhere to Faurecia’s Code of Ethics and Code of Management.

Qualifications

• Bachelor’s degree required and 10+ years of experience working with design, installation, integration and operations of Cybersecurity solutions.
• Expertise in the area of LAN (routers, switches, authentication servers, firewalls, EDRs, IDS, WIFI equipment, telephony/TOIP, and all associated protocols) and WAN (Internet Gateways, RAS, load balancers, proxies, DLP systems, clouds).
• Implementation experience with Cybersecurity solutions, including cloud solutions (Azure, Infrastructure-as-a-Code, etc.).
• Admin experience of systems/network/Cybersecurity solutions, including optimization of the efficiency of such systems.
• Knowledge of vulnerability management solutions.

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