Swedish-speaking Customer Support Agent (M/F)

  • Porto
  • Vertente Humana

Are you a motivated and communicative person who loves helping others? This is the perfect opportunity for you in telecommunications field!

Vertente Humana is currently recruiting Swedish speakers for a renowned company located in Porto.

Our client is a global multinational customer experience specialist providing consulting, customer service, sales, technical support and collections services through their extensive network of contact centers and remote agents.

Main responsibilities:

  • Managing pending situations: exchanges, complaints, returns, among other issues.
  • Registration in the system of all requests/changes indicated by the client.

What we are looking for:

  • Fluency in Swedish level C1 (Eliminatory);
  • Fluency in English, level B1 (mandatory);
  • Excellent verbal and written communication skills;
  • Good computer skills from the user's perspective (mandatory);
  • Ability to organize and prioritize;
  • Ability to work flexibly to business needs and under pressure;
  • Reside within a 30 km radius of Greater Porto.
  • Don't you live in Porto? Don't worry! We have a realocation plan that will help you in the process of moving to the beautiful city of Porto. _

Work schedule:

  • Availability to work Monday to Sunday (24/7)

  • The schedules are rotating fortnightly; What we offer :

  • Employment contract

  • Initial and continue training;

  • Multicultural environment;

  • Dynamic team;

  • Attractive salaries that match your skill set and language;

  • Work from Office in Porto.

Tipo de oferta : Full-time