.. continued growth. Employees in the customer operations teams are responding to tickets submitted virtually by customers and offering in-person customer support! What You Will Do Provide high-quality virtual customer support through ticket systems (chat and email) and possibly phone Ensure low to medium-complexity .. outros
Description: Marsh Portugal is seeking candidates for the following position based in the Lisbon office:ACCOUNT EXECUTIVE TRAINEE (Paid Internship)What can you expect? Join a dynamic team that supports the risk business;Deliver a high quality service to our clients and policyholders;Work and support our middle market client portfolio.What's in it for you? Be part of a multinational organization where you'll be able to learn, grow and develop your career;You will receive training and mentorship to learn the ins and outs of the insurance industry, including the day-to-day operations of our company;You will work closely with experienced professionals to develop the skills necessary to support the growth and success of our business;A 9 months, full time, internship working within a diversity of insurance branches;Flexible work environment;For the initial 6 months it's required to work from the office. After that, you can opt for the hybrid working model, which allows you to work from home 2 days per week.We will count on you to:Work directly with a portfolio of small corporate clients;Manage the daily requests of the clients and/or Production Officers, such as General Information of Policies; Claims Feed-back and reports, follow-up on inclusions and exclusions, etc.;Control in advance of policy renewal dates and mediate between the client/Production Officer and Insurance Company;Provide support to the Operations / Claims Management area;Keep our internal systems up-to-date with the client/policy information.What you need to have: A degree in Economics, Management, Law or similar;English and Portuguese language proficiency;Good knowledge of Microsoft tools, PowerPoint and Excel (mainly).What makes you stand out? Good communication and interpersonal skills;Previews contact with the insurance environment;Have a great solution driven attitude. is the world’s leading insurance broker and risk adviser. With over 35, colleagues operating in more than countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue approaching US $19 billion and 81, colleagues worldwide, MMC helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: , , , and . Follow Marsh on Twitter ; ; ; and , or subscribe to .