.. and offering in-person customer support! What You Will Do Provide high-quality virtual customer support through ticket systems (chat and email) and possibly phone Ensure low to medium-complexity customer issues are resolved using procedures Ensure high customer satisfaction and demonstrate empathy while .. outros
t IRIUM we want you to always chase your dreams. Here, prepare yourself to conquer your goals, while enjoying the journey.
We are currently looking for Scrum Masters for a Leading Fintech Company
What do we expect from you?
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At least 2 years of experience Scrum Master, Agile Coach or Agile Delivery Lead.
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Scrum Master certified
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Agile principles & Agile frameworks (good understanding of Scrum, XP, Kanban)
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Agile Estimating & Planning
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Scrum ceremonies and artifacts
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Agile Practices related to Software Engineering:
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Automated Testing techniques
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Continuous Integration & Continuous Deployment
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Test Driven Development
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Metrics:
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Velocity vs Productivity
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Tools: Jira/Confluence
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Support the Product Owner for effective product backlog management, understand product planning in a given environment, ensure the PO arranges his/her backlog in a way that maximizes the delivery of value
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Identify and proactively remove impediments, be they technical, organizational or people related
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Act as an internal coach to the team, leading them to become fully agile, self-organized and to be at their best
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Experience in development (valued)
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Great communication, analysis and listening skills
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Software Craftsmanship’s
Lisbon, hybrid (4x/week)
What do we offer?
An innovative and growing company, with a lot of opportunities for professional development.
Retribution according to your experience and performance. Access to flexible pay and medical insurance as a social benefit.
Unlimited access to technological training in free mode.
IRIUM is a company with dynamic and proactive professionals. Our values are responsibility and commitment to work quality. This is the spirit we are looking for at IRIUM, whatever your age is. If you recognize yourself in this, this is your company!
We can build the future together. Let’s talk!
At IRIUM we defend a world without stereotypes or limitations and we believe in equality for all, principles that we subscribe to in our Equality Plan and Code of Ethics, guaranteeing equal treatment and opportunities regardless of any personal, physical or social condition.
Tipo de oferta : Período Integral