Store Manager / Gerente de Loja | Lisboa

  • Lisboa
  • Awwg
Pepe Jeans (retail) Descrição da Vaga Gosta de se divertir à grande e gozar todos os momentos, nós não concebemos trabalhar de outra maneira.A loja Vasco da Gama, Lisboa está à sua espera!Sobre nós… Que lhe podemos contar? Somos flexíveis, dinâmicos, sempre estamos atualizados com as últimas novidades e nas nossas lojas está a melhor equipa!Criamos experiência. Sorria! Encontrou-nos.A sua missão: Liderar a loja superando os objetivos da mesma e fomentar a produtividade através da formação de equipas e do desenvolvimento do pessoal para melhorar a experiência do cliente. Quais vão ser as suas funções? Serviço ao clienteResolver as consultas dos clientes e superar as expectativas da loja.Supervisionar as transações na caixa registadora para garantir a precisão e a eficiência.Supervisionar a equipa e priorizar todas as responsabilidades para garantir que o serviço ao cliente tenha sempre prioridade.Estipular objetivos de vendas e proporcionar retroalimentação ao respetivo pessoal de vendas. VendasComunicar à equipa os objetivos conseguidos.Promover e apoiar atividades de venda.Identificar, analisar e propor qualquer área de desenvolvimento de vendas. FinanceiroControlar as faturações e as perdas de existências dentro dos orçamentos para maximizar o lucro.Compreender os KPI da loja e tomar medidas para melhorá-los. Imagem da lojaManter a organização da loja e o visual de acordo com a imagem da empresa.Garantir que a loja e o armazém estejam ordenados. Equipa / Direção de pessoasMotivar a equipa para conseguir resultados.Resolver conflitos com os membros da equipo de uma maneira eficiente.Identificar as necessidades de formação e supervisionar a formação do pessoal.Dirigir sessões informativas e reuniões de pessoal. Comportamento profissionalRespeitar o vestuário da companhia.Desenvolver e manter boas relações de trabalho com todos os colegas.Garantir que a loja funcione de acordo com as normas de saúde e segurança vigentes. Administração de lojasAbrir e fechar a loja quando for preciso.Gestões administrativas.  Requisitos Experiência no sector mínima de 2 anos. Estudos requeridos:Ciclo formativoAdministração e Direção de EmpresasLínguas requeridas:Inglês, nível B2.2 (First Certificate)Que esperamos de si? Espírito Pepe! Nem qualquer pessoa pode ser das nossas ;)Adaptabilidade e Flexibilidade.Trabalho em equipa.Orientação para os resultados.Negociação e Influência.Pensamento Analítico.Liderança de Equipas.
Aplique agora

Outras ofertas de emprego que podem interessar a você

Customer support representative - u4b - french speaker
LisboaUberHoje
.. through ticket systems (chat and email) and possibly phone Ensure low to medium-complexity customer issues are resolved using procedures Ensure high customer satisfaction and demonstrate empathy while solving customer concerns May perform root cause analysis and present findings Work on a line of business .. outros
Customer support representative - u4b - french speaker
OlivaisUberHoje
.. through ticket systems (chat and email) and possibly phone Ensure low to medium-complexity customer issues are resolved using procedures Ensure high customer satisfaction and demonstrate empathy while solving customer concerns May perform root cause analysis and present findings Work on a line of business .. outros
Customer support representative - u4b - french speaker
AlvaladeUberHoje
.. through ticket systems (chat and email) and possibly phone Ensure low to medium-complexity customer issues are resolved using procedures Ensure high customer satisfaction and demonstrate empathy while solving customer concerns May perform root cause analysis and present findings Work on a line of business .. outros
Customer support representative - u4b - french speaker
Beato antónioUberHoje
.. through ticket systems (chat and email) and possibly phone Ensure low to medium-complexity customer issues are resolved using procedures Ensure high customer satisfaction and demonstrate empathy while solving customer concerns May perform root cause analysis and present findings Work on a line of business .. outros
Customer support representative - u4b - french speaker
Santos-o-velhoUberHoje
.. through ticket systems (chat and email) and possibly phone Ensure low to medium-complexity customer issues are resolved using procedures Ensure high customer satisfaction and demonstrate empathy while solving customer concerns May perform root cause analysis and present findings Work on a line of business .. outros
Customer support representative - u4b - french speaker
BenficaUberHoje
.. through ticket systems (chat and email) and possibly phone Ensure low to medium-complexity customer issues are resolved using procedures Ensure high customer satisfaction and demonstrate empathy while solving customer concerns May perform root cause analysis and present findings Work on a line of business .. outros
Community support specialist for uber eats (french speaker)
LisboaUberHoje
.. multiple issues at once to efficiently tackle a large number of inquiries. Must work well in a team environment, contributing to a synergistic work environment where people learn from one another and continuously improve processes on behalf of users You're an Uber Advocate - you care deeply about the .. outros
Community support representative - driver/ugo (french speaker)
LisboaUberHoje
.. to drive them to resolution Complete thorough documentation and notation on customer contacts and trends Communicate quickly and effectively to internal and external stakeholders Provide feedback to leadership and program teams regarding processes and trends Basic Qualifications - What You'll Need Ability .. outros
Community support specialist for uber eats (french speaker)
BenficaUberHoje
.. multiple issues at once to efficiently tackle a large number of inquiries. Must work well in a team environment, contributing to a synergistic work environment where people learn from one another and continuously improve processes on behalf of users You're an Uber Advocate - you care deeply about the .. outros
Community support specialist for uber eats (french speaker)
AlvaladeUberHoje
.. multiple issues at once to efficiently tackle a large number of inquiries. Must work well in a team environment, contributing to a synergistic work environment where people learn from one another and continuously improve processes on behalf of users You're an Uber Advocate - you care deeply about the .. outros
Community support specialist for uber eats (french speaker)
Santos-o-velhoUberHoje
.. multiple issues at once to efficiently tackle a large number of inquiries. Must work well in a team environment, contributing to a synergistic work environment where people learn from one another and continuously improve processes on behalf of users You're an Uber Advocate - you care deeply about the .. outros
Community support specialist for uber eats (french speaker)
Beato antónioUberHoje
.. multiple issues at once to efficiently tackle a large number of inquiries. Must work well in a team environment, contributing to a synergistic work environment where people learn from one another and continuously improve processes on behalf of users You're an Uber Advocate - you care deeply about the .. outros
Community support specialist for uber eats (french speaker)
OlivaisUberHoje
.. multiple issues at once to efficiently tackle a large number of inquiries. Must work well in a team environment, contributing to a synergistic work environment where people learn from one another and continuously improve processes on behalf of users You're an Uber Advocate - you care deeply about the .. outros
Community support representative - driver/ugo (french speaker)
Santos-o-velhoUberOntem
.. to drive them to resolution Complete thorough documentation and notation on customer contacts and trends Communicate quickly and effectively to internal and external stakeholders Provide feedback to leadership and program teams regarding processes and trends Basic Qualifications - What You'll Need Ability .. outros
Community support representative - driver/ugo (french speaker)
Beato antónioUberHoje
.. to drive them to resolution Complete thorough documentation and notation on customer contacts and trends Communicate quickly and effectively to internal and external stakeholders Provide feedback to leadership and program teams regarding processes and trends Basic Qualifications - What You'll Need Ability .. outros
Community support representative - driver/ugo (french speaker)
AlvaladeUberHoje
.. to drive them to resolution Complete thorough documentation and notation on customer contacts and trends Communicate quickly and effectively to internal and external stakeholders Provide feedback to leadership and program teams regarding processes and trends Basic Qualifications - What You'll Need Ability .. outros
Community support representative - driver/ugo (french speaker)
BenficaUberHoje
.. to drive them to resolution Complete thorough documentation and notation on customer contacts and trends Communicate quickly and effectively to internal and external stakeholders Provide feedback to leadership and program teams regarding processes and trends Basic Qualifications - What You'll Need Ability .. outros
Community support representative - driver/ugo (french speaker)
OlivaisUberHoje
.. to drive them to resolution Complete thorough documentation and notation on customer contacts and trends Communicate quickly and effectively to internal and external stakeholders Provide feedback to leadership and program teams regarding processes and trends Basic Qualifications - What You'll Need Ability .. outros
Community support specialist for uber eats (french speaker)
LisboaUberHoje
.. multiple issues at once to efficiently tackle a large number of inquiries. Must work well in a team environment, contributing to a synergistic work environment where people learn from one another and continuously improve processes on behalf of users You're an Uber Advocate - you care deeply about the .. outros
Community support specialist for uber eats (french speaker)
BenficaUberHoje
.. multiple issues at once to efficiently tackle a large number of inquiries. Must work well in a team environment, contributing to a synergistic work environment where people learn from one another and continuously improve processes on behalf of users You're an Uber Advocate - you care deeply about the .. outros
Community support specialist for uber eats (french speaker)
AlvaladeUberHoje
.. multiple issues at once to efficiently tackle a large number of inquiries. Must work well in a team environment, contributing to a synergistic work environment where people learn from one another and continuously improve processes on behalf of users You're an Uber Advocate - you care deeply about the .. outros
Community support specialist for uber eats (french speaker)
Santos-o-velhoUberHoje
.. multiple issues at once to efficiently tackle a large number of inquiries. Must work well in a team environment, contributing to a synergistic work environment where people learn from one another and continuously improve processes on behalf of users You're an Uber Advocate - you care deeply about the .. outros
Community support specialist for uber eats (french speaker)
Beato antónioUberHoje
.. multiple issues at once to efficiently tackle a large number of inquiries. Must work well in a team environment, contributing to a synergistic work environment where people learn from one another and continuously improve processes on behalf of users You're an Uber Advocate - you care deeply about the .. outros
Community support specialist for uber eats (french speaker)
OlivaisUberHoje
.. multiple issues at once to efficiently tackle a large number of inquiries. Must work well in a team environment, contributing to a synergistic work environment where people learn from one another and continuously improve processes on behalf of users You're an Uber Advocate - you care deeply about the .. outros
Customer support representative - rides - german speaker
LisboaUberHoje
.. mandatory. What the Candidate Will Do Provide high quality virtual customer support through ticket systems (chat and email) and possibly phone Ensure low to medium complexity customer issues are resolved using procedures Ensure high customer satisfaction and demonstrate empathy while solving customer .. outros
Community support representative - eats (german speaker)
LisboaUberHoje
.. the Candidate Will Do Resolve high volume of customer contacts through various support modalities which may include inbound and outbound calls, email, chat, and tickets Investigate case details to resolve root cause of issues Learn and master multiple applications and resources including contact management .. outros
Customer support representative - rides - german speaker
Santos-o-velhoUberHoje
.. mandatory. What the Candidate Will Do Provide high quality virtual customer support through ticket systems (chat and email) and possibly phone Ensure low to medium complexity customer issues are resolved using procedures Ensure high customer satisfaction and demonstrate empathy while solving customer .. outros
Customer support representative - rides - german speaker
AlvaladeUberHoje
.. mandatory. What the Candidate Will Do Provide high quality virtual customer support through ticket systems (chat and email) and possibly phone Ensure low to medium complexity customer issues are resolved using procedures Ensure high customer satisfaction and demonstrate empathy while solving customer .. outros
Customer support representative - rides - german speaker
BenficaUberHoje
.. mandatory. What the Candidate Will Do Provide high quality virtual customer support through ticket systems (chat and email) and possibly phone Ensure low to medium complexity customer issues are resolved using procedures Ensure high customer satisfaction and demonstrate empathy while solving customer .. outros
Customer support representative - rides - german speaker
Beato antónioUberHoje
.. mandatory. What the Candidate Will Do Provide high quality virtual customer support through ticket systems (chat and email) and possibly phone Ensure low to medium complexity customer issues are resolved using procedures Ensure high customer satisfaction and demonstrate empathy while solving customer .. outros