.. ambiguity, is stable, with well-documented procedures Basic Qualifications At least 6 months of experience in retail, hospitality, or customer service in person or contact center environment Comfortable operating in multiple modalities French proficiency is required Fluent in English Bonus points B2B .. outros
Description: German-speaking Customer Advisor (Lisbon) The Company Step into a role in Lisbon with a globally influential technology corporation known for revolutionizing digital communication and social networking. This opportunity places you at the forefront of the digital age, working within an international team committed to shaping the future of online interaction and connectivity. Your Responsibilities Provide support to Content Creators and Influencers across major social media platforms Engage in subscription and account management, along with technical troubleshooting Respond to inquiries from both new and existing business clients through phone, email, and live chat Conduct proactive outreach to clients who have previously contacted via chat or email Emphasize post-purchase customer support, avoiding direct sales Independent and proactive problem-solving, utilizing an extensive knowledge base Requirements: Your Profile Fluency in German and a strong command of English (B2 level) Available to work various shifts from Monday to Sunday A passion for social media and digital platforms Offer: Benefits ️ A competitive salary and a renewable 12-month contract, with potential for permanent employment after 22 months Comprehensive training program with compensation Private health insurance effective from contract start date No social contributions required during the training phase; however, termination of training or misconduct results in non-payment Relocation Package Accommodation in a company-managed apartment in Lisbon Assistance with airport pick-up and administrative tasks for settling in Portugal Reimbursement for flight costs and a free annual return flight Access to free Portuguese language courses, water sports, and additional activities Living and Working in Lisbon Discover Lisbon, a city combining beautiful landscapes with a dynamic job market. Known for its tech and entrepreneurial spirit, Lisbon offers an affordable cost of living and a rich cultural experience. The city is ideal for those seeking a balanced lifestyle with plenty of opportunities for professional growth. Embark on a career journey in one of the most innovative digital spheres and make your mark in Lisbon! Skills/ Customer Support,Customer Service,Interpersonal Skills,German Language