F&B Supervisor

  • Campo do Gerês
  • Selina
Description Who we areOur Mission is to inspire authentic and meaningful connections.Selina was born out of a desire to celebrate the nomadic lifestyle: to experience our planet’s most beautiful places, to build community, to engage with locals and fellow travellers, to work and enjoy new adventures.What the role isReports to the F&B Manager the management of the restaurant and bar and their staff to bring the best experience with a great client service to our guests.What you will be doingEnsure the bar opens on time and that they are ready for the clients.Is responsible to do onboarding & training for the staff.Must be the Hostess of the F&B AreasIs responsible for the daily operation of the F&B areas.Making sure that giving high-level customer service.Monitor the Daily brief by daily brief protocol.Making sure that protocols are being followed.Ensure excellent front of house service, allocate and support staff throughout the shift to maintain the speed of service and cleanliness of the bar.Keep the staff busy and productive at all times.Ensure stock is received and secured.Ensure all material for the good functioning of the barEnsure staff meets the standards of the bars, addressing and correcting bad practice where need be.Pre-empt and actively responding to problems that arise and keeping management up to date.Ensure a high-quality standard of serviceEnsure the closure of the barAssist in cash handling procedures as requiredAttend all staff meetings.Ensure health & safety procedures of all Bar staff.What you need for the rolePrevious 2 years of experience in bar or clubDemonstrable experience of delivering excellent customer serviceGood communication skillsAbility to work within a team and supervise a teamAbility to work under pressureExcellent customer care skillsAble to delegate effectivelyMust be the Service master.Must be expert on detail and focused on the client.Must be Friendly.Must be a Problem solver expert.Must be an Expert of the POSWhat can you expectCompetitive salary Performance bonus No dress code Pet-friendly (as long as your pet is friendly) Multiple online training opportunities Cultural events and wellness activities at Locations. Volunteering with Selina Gives Back; because sharing is caringHuge Selina experience discounts on your stay, food & fun for you AND your friends & family (you can expect to become even more popular among your friends)Have your birthday offAmazing referral program with cash and global holiday packages; we know you hang out with other great peopleExtra country-specific benefits; we can tell you more during the application process