.. is responsible for delivering extraordinary customer support to riders, drivers, eaters, and couriers, and Uber's Centers of Excellence (COEs) are contact management centers dedicated to making that happen 24/7. At our COEs, we hire Community Support Representatives, Managers, and many other important .. outros
Description: Are you passionate about the field of Sales and skilled at mastering sales conversations through your proactive communication? Moreover, are you capable of effectively addressing customer matters and finding pragmatic solutions? Combine your next career step with the opportunity to gather valuable professional and life experience in the vibrant capital of Portugal, Lisbon, and apply with us! We are currently seeking a German-speaking Sales Expert for the "CISCO" project. Cisco is an American technology company specializing in networking hardware, software, and telecommunications equipment. Founded in 1984, it offers a range of products and solutions to connect, secure, and optimize computer and communication networks. Cisco plays a vital role in the development of the internet, providing infrastructure and technologies for global networks and digital transformation. It serves businesses and telecom providers, making a significant contribution to the IT industry. About the Company: Our partner company is the world leader in outsourcing and customer relationship management. The entire group employs around 420,000 employees who work in 170 countries and speak over 265 dialects and languages. They operate in all business areas and on all continents on behalf of major international companies. According to Fortune and Great Place to Work, the company is among the top 25 employers worldwide. Our team in Portugal consists of over 13,000 employees who handle customer support for 111 countries in 35 different languages. In 2022, the company was awarded the Best Company in Portugal (>1000 employees) by the Great Place to Work Institute for the ninth time. Furthermore, the company has been named the best company in the customer support industry four times by Exame Magazine. In Your Role: You are part of a top-tier Sales team and serve as a representative of "CISCO" with the goal of generating sustainable sales success. Your responsibilities include: Initiating contact with new and existing customers through proactive, direct outreach. Engaging customers on technology information and business domains. Achieving sales targets and other crucial performance indicators as defined by the manager. Providing professional support for incoming inquiries and offering advice. Recommending support service options to existing customers. Capturing, interpreting, and utilizing customers' installation data to create accurate customer-focused reports and integrating this information into the sales process. Creating awareness and emphasizing the value of support services during interactions with customers. Maintaining a high-quality customer contact database with regular updates on digital and direct customer feedback. Identifying customer accounts with missing services and proactively acquiring the correct contacts Documenting customer interactions in sales tools, updating internal databases, and reporting on customer sentiment. Why work in Lisbon? Lisbon is the vibrant capital of Portugal, with approximately 600,000 residents in the city center and around 2.8 million in the greater metropolitan area. The city is located near the Atlantic Ocean and offers great shopping, fantastic food, a lively nightlife, and an amazing cultural heritage. Lisbon enjoys a warm climate for most of the year. This is one of the many reasons why the stunning city has become one of the most popular destinations for Europeans and has a growing expat community. Requirements: About Your Profile: Native German speaker or at least at a strong C1 level. Fluent English skills, both written and spoken. 1-2 years of professional experience in outbound sales is advantageous. Familiarity with cold calling, goal-oriented, and experience in managing a sales pipeline through a CRM system. Proactive communication style. Strong skills in customer service, relationship management, and support. Ability to deliver high-quality work within specified deadlines Dynamic and structured work approach, with a customer and goal-oriented mindset. **All applicants must have an EU passport or a valid residence permit. Offer: Our Offer: Our partner offers you a tailored "carefree package," which includes an ambitious and innovative work environment, complete relocation support, and comprehensive assistance with all bureaucratic matters. Accommodation in a shared apartment with a private room (all costs covered by the company, including rent and utilities), including cleaning. Flight cost reimbursement upon contract signing. Airport pickup. Support with registration, tax number, residence permits. Free annual flight to your home country. Competitive salary + bonus, if applicable. Free private health insurance upon contract signing. Free Portuguese language courses, water sports, soft trekking, and much more. International career opportunities in a multicultural environment. Intensive training and onboarding phase. Diverse opportunities for growth and career advancement within the company Skills/ Sales,Marketing,English