Linha de Apoio da Banca 8h/dia - 2 Folgas (Lisboa)

  • Lisboa
  • Manpowertbo

A ManpowerGroup Portugal está a recrutar um _Assistente de Apoio ao Cliente _para integrar a Equipa de Contact Center de um dos mais prestigiados Bancos em Portugal.

Irás realizar as seguintes tarefas :

  • Atendimento telefónico a clientes do banco;
  • Esclarecimento de dúvidas e solicitações sobre produtos e aplicações;
  • Realização de Operações Bancárias;
  • Serviço de Help-desk no apoio à rede de agências do banco;
  • Atualização de dados de clientes em sistema;
  • Tratamento de processos de backoffice (registo de situações, pedidos, sugestões, reclamações, entre outros).

Junta-te a nós se tens no teu CV :

  • Licenciatura (recém-licenciados e/ou finalistas) ou Mestrado (frequência e/ou recém-concluído);

  • Experiência profissional em atendimento ao cliente em Contact Center ou Presencial (fator preferencial);

  • Polivalência e disponibilidade para o atendimento de diversas linhas / temáticas; E se tens no teu ADN :

  • Gosto e interesse pela área da Banca;

  • Capacidade de comunicação e dinamismo;

  • Capacidade para trabalho em equipa;

  • Gosto pelo contacto com o cliente; Junta-te à ManpowerGroup e podes contar com :

  • Formação especializada em produtos e aplicações do banco;

  • Acompanhamento inicial e contínuo em todas as fases do processo;

  • Uma equipa jovem e dinâmica que te fará crescer a nível pessoal e profissional;

  • Excelente ambiente de trabalho;

  • Vencimento base: 782€/mês;

  • Subsídio de alimentação: 9.30€/dia (em cartão);

  • Prémio de Produtividade: até 150€/mês;

  • Horas noturnas: a partir das 22h.

Local de Trabalho :

  • Instalações do cliente: Avenida João XXI - Campo Pequeno;
  • Remoto para horários noturnos e fins-de-semana/feriados.

Horário :

  • Rotativo entre as 9h00 e as 23h00 - Segunda a Domingo com folgas rotativas.

Tipo de oferta : Integral/Full-time

Salário: 800,00€ - 900,00€ por mês

Benefícios :

  • Cartão/Ticket refeição

Horário de trabalho:

  • Dias úteis e fins de semana

Tipos de pagamento complementares:

  • Décimo terceiro salário
  • Subsídio de Natal

Data de início prevista: 20-01-2023

Aplique agora

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