.. in-person customer support! What You Will Do Provide high-quality virtual customer support through ticket systems (chat and email) and possibly phone Ensure low to medium-complexity customer issues are resolved using procedures Ensure high customer satisfaction and demonstrate empathy while solving customer .. outros
Job Description We are looking for a Tech Lead/Product Owner for our Data-Driven team, focused on AI, to manage technical tasks, be responsible for definition of requirements, being able to adjust activities when necessary and lead a team and manage development according to architecture. Qualifications Educational Background: Bachelor's or Master’s degree in Computer Science, Data Science, Engineering, or a related field; +5 years as a product owner, product manager, tech lead or similar; Proven experience with GenAI and Python; Comprehensive understanding of Data Architecture, Modeling, Storage, Quality, BI, Big Data, Metadata, and Integration; Understanding of cloud solutions; Proficiency in Agile, especially Scrum; Certifications in Product Management or Agile are a plus. Additional Information The Devoteam Group works for equal opportunities, promoting its employees based on merit and actively fights against all forms of discrimination. We are convinced that diversity contributes to the creativity, dynamism and excellence of our organization. All of our vacancies are open to people with disabilities.
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