.. Ensure high customer satisfaction and demonstrate empathy while solving customer concerns May perform root cause analysis and present findings Work on a line of business that has low ambiguity, is stable, with well-documented procedures Basic Qualifications At least 6 months of experience in retail .. outros
A integrar numa equipa multinacional de costumer service, a pessoa a contratar, terá as seguintes funções :
- Contactar utilizadores que solicitam um determinado serviço (até 48 horas);
- Perceber as reais necessidades dos utilizadores;
- Confirmar dados da empresa;
- Passar os contactos dos utilizadores aos fornecedores.
Perfil pretendido :
- Fluente/ nativo em francês;
- Boa capacidade de comunicação;
- Orientação para o cliente.
Localidade : Lisboa
Horário diurno de segunda-feira a sexta-feira.
Condições :
- Contrato de trabalho direto com o cliente final;
- Vencimento atrativo fixo e variável.
Tipo de oferta : Período Integral
Tipo de oferta : Integral/Full-time
Horário de trabalho:
- Período diário
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