.. customer support through ticket systems (chat and email) and possibly phone Ensure low to medium-complexity customer issues are resolved using procedures Ensure high customer satisfaction and demonstrate empathy while solving customer concerns May perform root cause analysis and present findings Work .. outros
Hey there, future team member! We're on the hunt for a Czech Speaking Recruiter to join our Patrique Mercier Recruitment family. Don't worry about experience - this is an entry level role, and we're more than excited to provide you with fully paid training. You'll be working remotely (from the comfort of your home in Lisboa!), connecting top talents with exciting career opportunities in Europe. Role Description: Your daily duties will include sourcing, screening and providing a shortlist of qualified candidates for various technical roles. You will also network online and offline with potential candidates to promote our employer brand, reduce our time-to-hire and ensure we attract the best professionals. In the end, you'll build a strong tech talent pipeline and help hire and retain skilled employees for our clients. About Us: Patrique Mercier Recruitment is a boutique agency with a big mission - bridging the gap between skilled professionals and thriving industries. We work with clients from diverse sectors including automotive, banking & finance, energy, media, retail & e-commerce, technology, and even aviation! Our culture is all about support and growth, and we're dedicated to providing comprehensive support to our team and clients. Requirements: Fluency in Czech language Valid EU Passport Strong decision-making skills Possess excellent problem-solving abilities Good interpersonal, presentation and communication skills What We Offer: A solid monthly salary of 2000 euros plus bonuses Fully paid relocation package (flight, transfer, and hotel) Extensive, fully paid training Opportunity to work from home A chance to grow and progress within the company Recruitment Process: Apply for the role Get contacted for an online interview Complete an online language test Attend the final interview Get the job offer and join the Patrique Mercier Recruitment family! So, are you ready to start this exciting new chapter in your career? We can't wait to meet you. Apply now!