.. email) and possibly phone Ensure low to medium-complexity customer issues are resolved using procedures Ensure high customer satisfaction and demonstrate empathy while solving customer concerns May perform root cause analysis and present findings Work on a line of business that has low ambiguity, is .. outros
We are looking for Web Proxy Administrator to integrate a project in Lisbon.Profile:- Experience with mailing security gateways, such as Proofpoint, Ironport, Zertificon or Clearswift.- Experience with internet security web filters / proxy services such as McAfee Webgateway, Bluecoat, or Fortinet.- Experience with troubleshooting and maintenance.- Knowledge in creating and configuring wpad and pac files for web proxy solutions.- Basic knowledge of ITIL.- Good written and spoken EnglishWe offer: - Personal accompaniment focused on Career Management;- Continuous and personalized Training and Certification through our own Learning Center;- Solidity; - Trust and Growth;- Competitive salary package with benefits.
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