.. customer satisfaction and demonstrate empathy while solving customer concerns May perform root cause analysis and present findings Work on a line of business that has low ambiguity, is stable, with well-documented procedures Basic Qualifications At least 6 months of experience in retail, hospitality .. outros
Caracterização do cliente : Tens bons conhecimentos de francês, holandês, alemão e inglês e procuras em emprego em Braga? Gostarias de trabalhar em projetos ligados ao turismo, viagens, bancos, alimentação e outros? Agarra a oportunidade!
Descrição de funções :
- Garantir um atendimento ao cliente de excelência;
- Realizar funções de BackOffice;
- Tarefas inerentes à função.
Requisitos :
- Fluência em francês, holandês, alemão e/ou inglês;
- Experiência em apoio ao cliente, apoio técnico, BackOffice e/ou vendas;
- Boa capacidade de comunicação e argumentação;
- Bons conhecimentos informáticos;
- EspÃrito de equipa e escuta ativa;
- Flexibilidade, empatia e diplomacia;
- Residência e/ou facilidade de deslocação para Lisboa.
Oferta :
- Contrato de trabalho diretamente com o cliente;
- Projeção e evolução de carreira profissional dentro da organização;
- Pacote de benefÃcios atrativo e com possibilidade de evolução.
Tipo de oferta : Full-time
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