.. customer satisfaction and demonstrate empathy while solving customer concerns May perform root cause analysis and present findings Work on a line of business that has low ambiguity, is stable, with well-documented procedures Basic Qualifications At least 6 months of experience in retail, hospitality .. outros
Job Purpose: To support the Category/Business manager in all aspects of vendor operational management to ensure best in class data integrity, system tools and reporting.Responsibilities:Support end-to-end product and vendor lifecycle management, ensuring system accuracy and product adoption and creationSupport the vendor pricing strategy through collaboration with the profit team around exception and corrective managementManage the ship and debit process in conjunction with the central team in BarcelonaCollaborate with the purchasing team on provision management and stock allocationWork with Business Intelligence to produce sales out and stock reports and determine appropriate execution plan based on the findingsHold operational relationship with vendor peers, to discuss future products, forecasting and planning processes and product sell-outInput into and execution of the business plan in conjunction with the vendor business lead(s)Support the sales floor with pricing, ship and debit and general product queriesKnowledge Skills and ExperienceHighly numerateTime management and prioritising skillsGood communication skillsAdvanced MS Excel skillsCustomer FocusInitiativeInterpersonal SkillsAbility to work independently and as part of a teamStrong analytical skillsHigh attention to detail and accuracyA knowledge of product and technology portfolioIT industry knowledge – Channel, Vendors, Programmes and Competition would be an advantageExperience of SAP R3 and Business Warehouse would be an advantageCommercial/product experience in a Technology business is preferableDegree in a business related subject is desirable / an advantageDistribution or vendor experience would be an advantageWhat’s In It For You? Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.Don’t meet every single requirement? Apply anyway. At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!