.. customer support! What You Will Do Provide high-quality virtual customer support through ticket systems (chat and email) and possibly phone Ensure low to medium-complexity customer issues are resolved using procedures Ensure high customer satisfaction and demonstrate empathy while solving customer concerns .. outros
Data Engineering, Business Intelligence, Softwareentwicklung, Informatik, Java, Datenbanken, ETL, Softwarearchitektur, Batch Processing, Webservices, Implementierung, SQL, Relationale Datenbanken, Agile Methoden, Cloud Computing Business Intelligence - Data Engineer (f/m/d) Business Intelligence - Data Engineer (f/m/d) Full-time, from 01.04.2024 in Coburg, open-ended In addition to a great team of more than 10,000 friendly colleagues and over 770 different job profiles, we offer experienced professionals and newcomers many attractive challenges that modern insurance companies face: Will the car of the future cause fewer accidents? What will retirement provision look like when everyone reaches the age of 100? We deal with the questions of tomorrow - for needs-based insurance for our more than 12 million customers - at our headquarters in Coburg in Upper Franconia and at our 38 branch offices in the office and in the field. What you can look forward to Design and development of integrated BI solutions, from requirements gathering to data modeling and ETL Define the requirements for the data supply routes (real-time or batch) together with the specialist departments Technical responsibility for ensuring the timely data management of BI solutions Continuous improvement of the BI development process and application of appropriate process models (e.g. agile methods) Teamwork in a motivated team and cooperation with many departments in various projects What you bring with you Degree in (business) informatics, mathematics, physics or a comparable course of study Alternatively, completed training as an IT specialist with professional experience Programming skills in Java (web services), SQL, experience with relational databases Practical experience in the implementation and design of BI solutions Knowledge of tools (e.g. Datastage, Talend) and development methods in the BI environment Knowledge of software architectures and software development in the cloud environment (public, on-prem) Strong communication skills as well as persuasiveness and assertiveness What we offer you Flexible working: For us, flexible working means that you can adapt your working hours to suit your circumstances. There are no core or minimum working hours with us. Instead, you perform your workload within a defined working time frame - adapted to local requirements if necessary. Thanks to mobile working, you can even work up to half of your monthly working hours from home or on the road under certain conditions. Family-friendly working: We attach great importance to achieving an optimal work-life balance. For us, this includes support with childcare, vacation care and caring for relatives, as well as the opportunity to take on a part-time management position. We have been recognized as a family-friendly employer by the berufundfamilie audit since 2007. Results-oriented remuneration: In addition to your twelve monthly salaries, you will receive two collectively agreed special payments each year. And to make performance worthwhile, you will participate in a performance and results-oriented remuneration scheme, with the opportunity to receive more than one additional monthly salary. Your many years of loyalty to the company will also pay off: you will receive an anniversary payment, staggered according to your length of service. Lifelong learning: If you are working on the future, you must not stand still in the past. To ensure that you are always up to date, we support your professional development measures - both internally and externally. However, the focus of our training measures is not only on acquiring company or job-specific qualifications, but also on the private promotion of individually desired skills - e.g. language courses, driver safety training and much more. Healthy working: Keep fit and healthy. We support you with free sports activities in our company sports facilities or a subsidy for your gym membership. Particularly active employees can take part in various HUK sports groups in their free time: e.g. running, biking or team sports such as soccer or basketball. Or learn how to integrate a healthy lifestyle into your everyday life, both professionally and privately, in lectures and seminars. And because health is also about nutrition, you can enjoy healthy and handmade delicacies in our coffee bars or the company restaurant. Have we piqued your interest? Then apply now! If you have any questions, please contact Ms. Julia Winter at the telephone number +49 9561 96-13283, karriere@huk-coburg.de.