.. customers and offering in-person customer support! What You Will Do Provide high-quality virtual customer support through ticket systems (chat and email) and possibly phone Ensure low to medium-complexity customer issues are resolved using procedures Ensure high customer satisfaction and demonstrate .. outros
The world is more connected than ever before and the pace of change is bewildering. We deliver the best combination of technology and services to enable our clients to fulfil the diverse needs of their customers. By fostering a deeply and personal relationship with our clients, we want to improve the lives of people and organizations.
Axians is the VINCI Energies brand dedicated to ICT and Digital Transformation. We’re present across 25 countries, with more than 12 000 employees and an annual revenue of more than 2.6 billion euros, in 2020.
The best of ICT with a human touch
Function : Cybersecurity Workplace :Lisbon Technical Requirements**:
- Degree in Computer Science, Computer engineering, Information Technology or similar;
- Good knowledge of Information System (IS) and Security of Information System (ISS)
- Previous experience on a Security and / or IT Risks project
- Have a strong experience to steer program / strategic project
- Good knowledge of Microsoft Office suite
- PMP or PRINCE 2 certification desired
- ISO 27001, EBIOS, CISSP training / certifications would be a plus
- Proficiency in English is mandatory.
Behavioral Profile :
- Ability to deliver / Results driven
- Analytical skills and rigor
- Ability to provide a clear synthesis for management
- Ability to work within an international team environment
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