.. medium-complexity customer issues are resolved using procedures Ensure high customer satisfaction and demonstrate empathy while solving customer concerns May perform root cause analysis and present findings Work on a line of business that has low ambiguity, is stable, with well-documented procedures .. outros
Swogo is a 1WorldSync company, leader in the industry of product content management. There are 400 employees across the US, Brazil, Canada, France, Portugal, Switzerland, and the UK. Do you have knowledge and interest in consumer electronics (professionally or as a hobby)? Are you knowledgeable in sourcing the internet for product information? Do you have the technical expertise and acumen to work independently to meet the needs of a dynamic and growing global business? Good news! 1WorldSync is looking for a Data Quality Specialist to join our team in Portugal.
Working remotely with occasional office visits to Porto or Lisbon offices, the Data Quality Specialist will be part of a team of other Data Quality Specialists to help thousands of resellers and retailers convert shoppers into buyers every day. From standardized content delivery to hosted services and custom solutions, we empower businesses of all sizes to maximize the value of product information to improve their customer experience and bottom line. As Data Quality Specialist at 1WorldSync, responsibilities include the following:
- Search the internet, data analysis and entry of PC/network hardware, software specifications to database forms in English
- Research, write, gather, organize, and edit information for publication on websites.
- Compose and review documents for grammar, spelling, and style
- Fact-check dates and other statements for accuracy
- Ensure text meets tone and character count outlined by company policies
- Make corrections and suggest edits to the document
- Other duties as assigned
Required Skills and Experience :
- Knowledge and interest in consumer electronics - professionally or as a hobby
- Comfortable with English - written and spoken
- Strong attention to detail, multitasking and analytical skills
- Computer hardware knowledge and keen to learn and understand our internal systems
- Ability to seek technical data on the internet and analyze a large amount of information
- Ability to work independently and also part of a team
- Broad scope in information technology sphere
Why join 1WorldSync?
- We are the best at what we do!
- The ability to partner with global professionals at the top of their game
- Performance-driven culture and team-oriented approach
- Flexible hybrid work, part time hours are considered
- A comfortable, friendly environment with colleagues who are committed to excellence
- A generous vacation policy, incredible health benefits
- Opportunity to take ownership of processes and programs and to make your mark
- 1WorldSync is an Equal Opportunity Employer and is committed to providing employees and applicants with an environment free of discrimination and harassment. All employment decisions at 1WorldSync are based on business needs, job requirements, and individual qualifications. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, gender identity, sexual orientation, national origin, family or parental status, veteran or disability status, or any other status protected by the laws or regulations in the locations where we operate._