Front Office Specialist with a Native level of Dutch

Front Office Specialist with a Native level of Dutch Perfiles Atención al Cliente y Soporte Técnico Fixed-term contract Porto, Portugal Full-time Salario competitivo Incorporación inmediata Inscribirme ¿Dónde trabajarás? Our client is one of the biggest multinationals in Porto. ¿Qué harás? During your day-to-day:- You'll provide assistance via phone/email/chat and handle customer queries - You will guide the customers through the webshop- You'll ensure that the data received from the customer is accurately and timely maintained- You'll transfer queries to the corresponding department- You'll keep a record in the computer system (orders, complaints, or queries)- You'll be performing complementary administrative tasks ¿A quién buscamos? You're the person we're looking for if:- You're able to communicate efficiently by phone and email with customers - You have a native level of Dutch and at least a B2 level of English B2 - You're proactive, customer-oriented, and focused on responding promptly to requests- You have a basic knowledge of SAP and Office Tools (preferred)- You're able to work in a results-oriented team and have good problem-solving skills¿Qué ofrecemos? We're offering:- You'll get a Competitive Salary - You'll get Remote work (if you live outside of Porto) or Hybrid work (if you live within Porto)- You'll have Health Insurance- You'll have many Career Development Opportunities- You'll work in a multinational and dynamic environment