.. line of business that has low ambiguity, is stable, with well-documented procedures Basic Qualifications At least 6 months of experience in retail, hospitality, or customer service in person or contact center environment Comfortable operating in multiple modalities French proficiency is required Fluent .. outros
You know the moment. It’s the first notes of that song you love, the intro to your favorite movie, or simply the sound of someone you love saying “hello.” It’s in these moments that sound matters most.At Bose, we believe sound is the most powerful force on earth. We’ve dedicated ourselves to improving it for nearly 60 years. And we’re passionate down to our bones about making whatever you’re listening to a little more magical.The Marketing team at Bose consists of passionate, bold, and music-loving storytellers. We tap into the magic of what makes Bose, BOSE, and through our marketing efforts, connect that magic with people who relate to our belief that sound is the most powerful force on earth.Job DescriptionAs the Marketing Program Management Specialist, you will play a crucial role in supporting the day-to-day operations of Bose.xx eCommerce. Your primary responsibility will be to proactively drive planning and execution to ensure alignment with the roadmap, financial targets, and key performance indicators (KPIs)Primary Responsibilities:Ownership of all operational tasks on bose.xx (including Outlet)/ACC and EPP.Optimization of sales, product launches, and promotions for bose.xx and ACC/EPP.Ensure timely updates to the site for all operational tasks.Ensure quality merchandising end-to-end across bose.xx.Ensure global alignment and quality assurance within the OPS Chapter.Develop and document business requirements for bose.xx/ACC and EPP capabilities and ensure their fulfillment.Collaborate with squads and non-DTC functions to ensure Bose.xx/ACC/EPP supports their growth objectives and tailor merchandising accordingly.Maintain and optimize cross-selling configurations on our websites.Assist in the supervision of site operations, maintenance, and development.Update prices on the GD Platform in collaboration with Operations/Customer Support.Ongoing lifecycle management of products, accessories, and spare parts in close collaboration with Sales Operations.Analyze site marketing activity, promotions, and competitive trends regularly.Assist in creating performance reports providing insights into eCommerce/site performance.Maintain calendar, tasks, updates, and shared departmental documents.Knowledge, Skills and Experience Requirements:Previous experience as an ecommerce merchandising specialist is essential.Knowledge of ecommerce and web analytics tools.Experience with SAP/CRM tools.Experience with marketplaces is highly desirable.Proficiency in Shopify, Hybris, and Salesforce platforms is preferred.Demonstrated independence and accountability in managing ecommerce operations.Familiarity with Jira, Salesforce Commerce Cloud.Experience working within Agile structured teams.Attention to detail.Understanding of process development, with the job description in mindFluent in written and spoken English.Education:Bachelor's degree in Business, Marketing, or related field.Are you interested in this position? We’d love to know you better! Submit your application, by uploading your CV in English via the “Apply” button above.Note:Thanks in advance for your application. After the online phase, the most successful candidates will be invited for an interview. In case you’re not contacted in the next 15 days, we will keep your application for future opportunities that may suit your profile best.Our goal is to create an atmosphere where every candidate feels supported and empowered in the interviewing process. Diversity and inclusion are integral to our success, and we believe that providing reasonable accommodation is not only a legal obligation but also a fundamental aspect of our commitment to being an employer of choice. We recognize that individuals may have different needs and requirements based on their abilities, and we provide reasonable accommodations to ensure ideal conditions are met during the application process.