.. medium-complexity customer issues are resolved using procedures Ensure high customer satisfaction and demonstrate empathy while solving customer concerns May perform root cause analysis and present findings Work on a line of business that has low ambiguity, is stable, with well-documented procedures .. outros
ManpowerGroup Portugal, multinacional de Recursos Humanos, líder a nível mundial, pretende recrutar Assistente de Apoio ao Cliente para integrar prestigiada empresa cliente do sector energético
O profissional a recrutar terá como principais responsabilidades:
- Receção de chamadas de clientes para resolução de avarias;
- Agendamento do técnico a casa do cliente.
Perfil :
- Habilitações mínimas ao nível do 12º ano;
- Conhecimentos de informática na ótica do utilizador;
- Dinâmico;
- Boa capacidade de comunicação;
- Sentido de responsabilidade;
- Disponibilidade imediata
Oferta :
- Projeto estável e de continuidade;
- Contrato de trabalho;
- Ordenador base + subsídio de alimentação (em cartão) + remuneração variável.
Local : Laranjeiras
Horário : horário fixo das 13h às 22h (1 folga fixa durante a semana + 1 folga ao fim-de-semana
Tipo de oferta : Período Integral
Salário: 760,00€ - 1.010,00€ por mês
Benefícios :
- Cartão/Ticket refeição
Horário de trabalho:
- Turno de 8 horas
Tipos de pagamento complementares:
- Décimo terceiro salário
- Subsídio de Natal
Experiência :
- Recepção: 1 ano (preferencial)
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