.. we hire Community Support Representatives, Managers, and many other important roles to support business needs and continued growth. Employees in the customer operations teams are responding to tickets submitted virtually by customers and offering in-person customer support! What You Will Do Provide high-quality .. outros
Ihre Rolle Unterstützen Sie Expedia, eins der führenden Online-Reiseportale, in unserem Büro in Lissabon, Portugal. Helfen Sie Reisenden bei der Suche, Planung und Buchung ihres Urlaubs und ermöglichen ein sorgenfreies Reiseerlebnis. Unser Angebot · Arbeitsort: Lissabon – einer der besten und sonnigsten Orte zum Leben in Europa; · Vollständige Umzugsunterstützung (Flugticket nach Portugal, kostenlose Unterkunft in einer unserer Wohngemeinschaften); · Ein bezahlter Hin- und Rückflug pro Jahr in Ihr Heimatland (innerhalb Europas); · Krankenversicherung ab dem ersten Arbeitstag im Unternehmen; · Fortlaufende Zertifizierungs- und Schulungsmöglichkeiten; · Werben Sie einen Freund Programm mit attraktiven Prämien; · Kostenlose Arzttermine im Bürogebäude, sportliche und soziale Aktivitäten, tolle interne Partys, Festivals, Workshops und vieles mehr. Ihre Aufgaben · Inbound Kundenberatung bei Fragen zum Flug, Hotel und Mietwagen sowie anderen Dienstleistungen aus dem Bereich Tourismus; · Service, falls die Kunden vor oder während ihrer Reise Unterstützung benötigen; · Verwaltung von Buchungsänderungen, Anpassungen, Reklamationen sowie jeglichen anderen Kundenanliegen; · Telefonische Buchung von Dienstleistungen (bei eingehenden Kundenanrufen). Ihr Profil · Fließende Deutschkenntnisse und ein Englischniveau (minimum B2 hast); · Leidenschaft für Reisen sowie gute allgemeine Geografiekenntnisse; · Ausgezeichnete Kommunikationsfähigkeit, Teamgeist und Empathie; · Kenntnisse in der Tourismusbranche (bevorzugt); · Erfahrung in der telefonischen Kundenberatung / Call Center (bevorzugt). Additional information:Employment type: Full-time
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