.. and Uber's Centers of Excellence (COEs) are contact management centers dedicated to making that happen 24/7. At our COEs, we hire Community Support Representatives, Managers, and many other important roles to support business needs and continued growth. Employees in the customer operations teams are .. outros
Celfocus is a European high-tech system integrator, providing professional services focused on creating business value through Analytics and Cognitive solutions – addressing Telecommunications, Energy & Utilities, Financial Services and other markets' strategic opportunities. Serving Clients in 25+ countries, Celfocus delivers solutions such as accelerating digital network transformation in Autonomous Networks, elevating and monetising business services in B2B2x ecosystems, and providing highly relevant customer experiences through Hyper-personalisation solutions. Make an impact by working for sectors where technology is the enabler, everything is ground-breaking and there’s a constant need to be innovative. Create and enhance projects in Java, Pyhton, Angular, PHP, .NET and so much more while diving in the world of Blockchain, Artificial Intelligence, Data Science, Security and Internet of Things. Be part of the team that combines business knowledge, technological edge and a design experience. Our different backgrounds and know-how are key in developing solutions and experiences for digital clients. Face challenges and learn other ways of thinking and seeing the world - there’s always room for your energy and creativity. About the role AM Online is a team focused on the maintenance (L3) of Vodafone Portugal services, where the main responsibilities are the stability of the environments, ensuring the minimum possible downtime and the analysis of reported problems within the contracted SLAs. Our team does not develop projects, it only does bug fixing in some applications, but it requires a lot of code analysis to identify problems. We have on-call support, where a team member is responsible for being contactable for a week and resolving problems that arise outside of working hours. We are looking for a person with high pro-activity and resilience. In this team the person gains a high knowledge of telco business and applications architecture. As a part of your job, you will: Incident management Problem/Change management Monitoring activities as required to ensure production environment is operating as expected. Evaluate, identify, and execute the necessary preventive activities to avoid production issues. On call support Bug Fixing What qualifications are we seeking? Good Java Skills Knowledge of web architectures and services (HTTP, SOAP, REST, JSON) Knowledge of Oracle and Microsoft PL/SQL Knowledge of HTML and CSS Knowledge of Javascript Knowledge of Shell /Bash Script Knowledge of Unix Knowledge React JS Hibernate Knowledge of Spring Interest and motivation to explore and investigate new concepts and technologies. Proficiency in English (both spoken and written) Problem solver mindset. High sense of responsibility Good communication skills Team spirit Nice to have: Knowledge of Weblogic is a plus AWS and Kubernetes Knowledge is a Plus Personal traits: Ability to adapt to different contexts, teams and Clients Teamwork skills but also sense of autonomy Motivation for international projects and ok if travel is included Willingness to collaborate with other players Strong communication skills What are we looking for? Interest in programming (also in brainstorming, creating, suggesting and building) Less than 1 year of effective experience in IT Eagerness to learn Ability to adapt to different contexts, teams and Clients Teamwork skills but also sense of autonomy! Motivation for international projects and ok if travel is included Curiosity Did we mention eagerness to learn? What We Offer: We are dedicated to fostering talent and nurturing the next generation of professionals. As part of our commitment to supporting junior team members, we offer a comprehensive training and mentoring program (Graduate Program) to help you excel in your career. This is a personalized growth Program where you will be given a defined path and have a senior colleague dedicated to guide you through every step of the way, being your counselor and your career advisor. Your goals will be set and discussed in order to promote professional and personal growth through training and collaboration. Follow up meetings happen three times a year, to assess your progress and adjust your goals. The program includes: Full-Time Permanent Contract: Enjoy the stability and security of a full-time position with Celfocus. Training and Mentoring Program: Benefit from our specialized training and mentoring initiatives designed specifically for junior team members. Our experienced professionals will guide you through hands-on learning experiences, ensuring you have the skills and knowledge to succeed. Career Growth Opportunities: We believe in promoting from within. As you develop your skills and contribute to our team, you'll have the chance to advance your career within our organization. Collaborative Work Environment: Join a supportive and collaborative team where your ideas are valued, and your contributions make a difference. Work-Life Balance: We understand the importance of work-life balance. Enjoy a hybrid regime and flexible working hours. We want people who like to roll up their sleeves and open their minds. Believe this is you? Come join the Team!