.. is stable, with well-documented procedures Basic Qualifications At least 6 months of experience in retail, hospitality, or customer service in person or contact center environment Comfortable operating in multiple modalities French proficiency is required Fluent in English Bonus points B2B experience .. outros
A Newrest está comprometida com a constante melhoria e inovação para com os seus clientes, com o bem-estar e progresso de seus empregados e gestores, com um desenvolvimento sustentável e duradouro da empresa e com o respeito total dos valores sociais e ambientais em todas as suas atividades.
A Newrest Portugal tem como missão a prestação de serviços de catering, predominantemente no setor da aviação, e pretende admitir um Customer Service (M/F) para as suas instalações na zona do Aeroporto de Lisboa.
FUNÇÕES E RESPONSABILIDADES
- Comunicação constante com os clientes, no sentido de assegurar o nÃvel de serviço e os padrões de qualidade exigidos, tanto a nÃvel interno como do cliente;
- Análise e preparação de propostas para clientes: elaboração de pró-formas e realização dos demais procedimentos comerciais de apoio ao cliente;
- Análise de contratos de clientes e respetiva gestão de indicadores internos, assim como, da carteira de clientes.
Perfil :
- Habilitações ao nÃvel de Licenciatura em Relações Públicas, Turismo ou Restauração e Gestão Hoteleira ou afins;
- Experiência na área suporte ao cliente será valorizada;
- Fluência na lÃngua inglesa;
- Orientação ao cliente;
- Organização e atenção ao detalhe;
- Iniciativa e dinamismo;
- Disponibilidade imediata.
Oferecemos :
- Contrato de trabalho diretamente com a empresa;
- Remuneração de acordo com a experiência demonstrada. Tipo de oferta : Integral/Full-time
Horário de trabalho:
- Turno de 8 horas
Outras ofertas de emprego que podem interessar a você
OlivaisUberHoje
.. is stable, with well-documented procedures Basic Qualifications At least 6 months of experience in retail, hospitality, or customer service in person or contact center environment Comfortable operating in multiple modalities French proficiency is required Fluent in English Bonus points B2B experience .. outros
AlvaladeUberHoje
.. is stable, with well-documented procedures Basic Qualifications At least 6 months of experience in retail, hospitality, or customer service in person or contact center environment Comfortable operating in multiple modalities French proficiency is required Fluent in English Bonus points B2B experience .. outros
Beato antónioUberHoje
.. is stable, with well-documented procedures Basic Qualifications At least 6 months of experience in retail, hospitality, or customer service in person or contact center environment Comfortable operating in multiple modalities French proficiency is required Fluent in English Bonus points B2B experience .. outros
Santos-o-velhoUberHoje
.. is stable, with well-documented procedures Basic Qualifications At least 6 months of experience in retail, hospitality, or customer service in person or contact center environment Comfortable operating in multiple modalities French proficiency is required Fluent in English Bonus points B2B experience .. outros
BenficaUberHoje
.. is stable, with well-documented procedures Basic Qualifications At least 6 months of experience in retail, hospitality, or customer service in person or contact center environment Comfortable operating in multiple modalities French proficiency is required Fluent in English Bonus points B2B experience .. outros
LisboaUberHoje
.. pressure - You troubleshoot problems and find speedy resolutions in high-pressure, time-sensitive situations Desire to learn - You're a highly motivated self-starter with an eagerness to learn and grow, and you are receptive to feedback High flexibility - When the only constant is change, you're ready .. outros
LisboaUberHoje
.. trust for users is a core feature of our product experience. We invest in it and believe in providing the highest quality service completed in the most compelling, most efficient way. In the French Driver LOB, you'll be helping Drivers to improve their experience through messaging and callbacks. The .. outros
Santos-o-velhoUberHoje
.. trust for users is a core feature of our product experience. We invest in it and believe in providing the highest quality service completed in the most compelling, most efficient way. In the French Driver LOB, you'll be helping Drivers to improve their experience through messaging and callbacks. The .. outros
Beato antónioUberHoje
.. trust for users is a core feature of our product experience. We invest in it and believe in providing the highest quality service completed in the most compelling, most efficient way. In the French Driver LOB, you'll be helping Drivers to improve their experience through messaging and callbacks. The .. outros
AlvaladeUberHoje
.. trust for users is a core feature of our product experience. We invest in it and believe in providing the highest quality service completed in the most compelling, most efficient way. In the French Driver LOB, you'll be helping Drivers to improve their experience through messaging and callbacks. The .. outros
BenficaUberHoje
.. trust for users is a core feature of our product experience. We invest in it and believe in providing the highest quality service completed in the most compelling, most efficient way. In the French Driver LOB, you'll be helping Drivers to improve their experience through messaging and callbacks. The .. outros
OlivaisUberHoje
.. trust for users is a core feature of our product experience. We invest in it and believe in providing the highest quality service completed in the most compelling, most efficient way. In the French Driver LOB, you'll be helping Drivers to improve their experience through messaging and callbacks. The .. outros
LisboaUberHoje
.. relationships with our community! What You Will Do Resolve high volume of customer contacts through various support modalities which may include inbound and outbound calls, email, chat, and tickets Investigate case details to resolve root cause of issues Learn and master multiple applications and resources .. outros
BenficaUberHoje
.. relationships with our community! What You Will Do Resolve high volume of customer contacts through various support modalities which may include inbound and outbound calls, email, chat, and tickets Investigate case details to resolve root cause of issues Learn and master multiple applications and resources .. outros
AlvaladeUberHoje
.. relationships with our community! What You Will Do Resolve high volume of customer contacts through various support modalities which may include inbound and outbound calls, email, chat, and tickets Investigate case details to resolve root cause of issues Learn and master multiple applications and resources .. outros
Santos-o-velhoUberHoje
.. relationships with our community! What You Will Do Resolve high volume of customer contacts through various support modalities which may include inbound and outbound calls, email, chat, and tickets Investigate case details to resolve root cause of issues Learn and master multiple applications and resources .. outros
Beato antónioUberHoje
.. relationships with our community! What You Will Do Resolve high volume of customer contacts through various support modalities which may include inbound and outbound calls, email, chat, and tickets Investigate case details to resolve root cause of issues Learn and master multiple applications and resources .. outros
OlivaisUberHoje
.. relationships with our community! What You Will Do Resolve high volume of customer contacts through various support modalities which may include inbound and outbound calls, email, chat, and tickets Investigate case details to resolve root cause of issues Learn and master multiple applications and resources .. outros
LisboaUberHoje
.. environments preferred but not mandatory. What the Candidate Will Do Provide high quality virtual customer support through ticket systems (chat and email) and possibly phone Ensure low to medium complexity customer issues are resolved using procedures Ensure high customer satisfaction and demonstrate .. outros
LisboaUberHoje
.. bases Communicate quickly and effectively to internal and external stakeholders Triage and escalate urgent issues in order to drive them to resolution Complete thorough documentation and notation on customer contacts and trends Provide feedback to leadership and program teams regarding processes and .. outros
Santos-o-velhoUberHoje
.. environments preferred but not mandatory. What the Candidate Will Do Provide high quality virtual customer support through ticket systems (chat and email) and possibly phone Ensure low to medium complexity customer issues are resolved using procedures Ensure high customer satisfaction and demonstrate .. outros
AlvaladeUberHoje
.. environments preferred but not mandatory. What the Candidate Will Do Provide high quality virtual customer support through ticket systems (chat and email) and possibly phone Ensure low to medium complexity customer issues are resolved using procedures Ensure high customer satisfaction and demonstrate .. outros
BenficaUberHoje
.. environments preferred but not mandatory. What the Candidate Will Do Provide high quality virtual customer support through ticket systems (chat and email) and possibly phone Ensure low to medium complexity customer issues are resolved using procedures Ensure high customer satisfaction and demonstrate .. outros
Beato antónioUberHoje
.. environments preferred but not mandatory. What the Candidate Will Do Provide high quality virtual customer support through ticket systems (chat and email) and possibly phone Ensure low to medium complexity customer issues are resolved using procedures Ensure high customer satisfaction and demonstrate .. outros
OlivaisUberHoje
.. environments preferred but not mandatory. What the Candidate Will Do Provide high quality virtual customer support through ticket systems (chat and email) and possibly phone Ensure low to medium complexity customer issues are resolved using procedures Ensure high customer satisfaction and demonstrate .. outros
AlvaladeUberHoje
.. bases Communicate quickly and effectively to internal and external stakeholders Triage and escalate urgent issues in order to drive them to resolution Complete thorough documentation and notation on customer contacts and trends Provide feedback to leadership and program teams regarding processes and .. outros
Beato antónioUberHoje
.. bases Communicate quickly and effectively to internal and external stakeholders Triage and escalate urgent issues in order to drive them to resolution Complete thorough documentation and notation on customer contacts and trends Provide feedback to leadership and program teams regarding processes and .. outros
BenficaUberHoje
.. bases Communicate quickly and effectively to internal and external stakeholders Triage and escalate urgent issues in order to drive them to resolution Complete thorough documentation and notation on customer contacts and trends Provide feedback to leadership and program teams regarding processes and .. outros
Santos-o-velhoUberHoje
.. bases Communicate quickly and effectively to internal and external stakeholders Triage and escalate urgent issues in order to drive them to resolution Complete thorough documentation and notation on customer contacts and trends Provide feedback to leadership and program teams regarding processes and .. outros