.. procedures Ensure high customer satisfaction and demonstrate empathy while solving customer concerns May perform root cause analysis and present findings Work on a line of business that has low ambiguity, is stable, with well-documented procedures Basic Qualifications At least 6 months of experience .. outros
Cyber Security Incident Officer Lisboa, Portugal Trabalho remoto não disponÃvel Lisboa - Junior We believe transparency, trust and integrity are the pillars of any business and relationship and that is what we promise our clients and employees who join our company KCS IT.Here, you can be totally sure about this: we value each person that joins us. We welcome everyone as part of this family and we do everything we can so that we can learn and grow together. What are we looking for? Cyber Security Incident Officer (Onsite Lisbon) Skills Needed? Main Tasks:• years of experience • Improve the WM Cyber Security Incident framework (procedure, reaction plan, etc.)• Handle the WM EMEA security alerts and incidents in coordination with Group and local CSIRT• Inform WM Global CISO & ITRO, WM DPO and Group CSIRT in case of Major Cyber Incident• Coordinate with WM IT Risk & OPC team the reconciliation of Historical Incident• Create a set of standard indicators• Improve the WM Cyber security incident dashboard (through Group IT Tools)• Contribute to WM Cyber Awareness What can you expect from us? Integration in a professional, dynamic and constantly growing team that:- Values your professional and personal growth and offers you several training courses- Has a strong international presence and can provide you a experience abroad- Is always by your side, helps and values you in every single moment Do you accept the challenge of coming with us? We are KCS: We konnect. We unite. We kommunicate.We fight to offer better services. To go further every day. Together.Connected. As K. As ONE. At KCS we stand for equality and value diversity. We create a safe, diverse environment where opportunities are equal for all employees! We do not discriminate based on age, ethnicity, sexual orientation, gender, disability or any factor other than merit. All candidates with skills for the position are welcome!