.. using procedures Ensure high customer satisfaction and demonstrate empathy while solving customer concerns May perform root cause analysis and present findings Work on a line of business that has low ambiguity, is stable, with well-documented procedures Basic Qualifications At least 6 months of experience .. outros
At Subsea7, we take pride in being recognized globally as a leader across the Energy Industry. For 5 decades our people have delivered over 1, projects in all water depths across our energy hubs and we continue to do so, adapting and evolving in an ever-changing world. Our success and sustainability are only made possible by continuing to develop our assets and technology through innovation and collaboration, and importantly through the development and diversity of our people who every day ‘Make Incredible things Happen’ At Subsea7.The Project Quality Manager is responsible for the management of the Quality function/organisation within the Project. The role functionally reports to the Project Stream Quality Manager.The role has accountability to support the Project Stream Quality Manager and regional Senior Quality Manager with the implementation of quality strategy and program, improvement of management system and development of competent quality technical resources.The role has management responsibility and expectations to collaboratively enhance the performance of regional projects through the respective project delivery stream.Additionally, the role will be required to interface with Subsea Integrated Alliance (SIA) and be the nominated key personnel on a regional SIA project.The Project Quality Manager will be expected to engage and work with the relevant regional HSEQ Directors, Project Managers and Quality teams to ensure delivery of resources, processes and support for efficient projects in the regions. This includes oversight of recruitment of Quality staff for projects and their specific development while working on the project.The Project Quality Manager is responsible for the effective monitoring, assessment and follow-up of Quality performance across their respective project stream; driving a structured approach to Continual Improvement relating to Quality aspects to reduce cost & inefficiencies, within the project stream.Project Quality Manager is expected to undertake an active and visible role in the day to day oversight of our safety performance, and to ensure our Safety Value is delivered consistently throughout region. POSITION OVERVIEW Key Responsibilities & Activities Contributes to the strategy, direction and leadership of HSSEQ Function.Actively supports and participates in the Group and Regional focus to drive Predictable Performance and a sustainable reduction in Cost of Loss.Integral to support the Project Stream Quality Manager and regional Senior Quality Manager to incorporate the vision, strategies and objectives of the wider region. Support the Project Stream Quality Manager and regional Senior Quality Manager to drive the standardisation, compliance/governance, and efficiency of quality functional/business policies, processes and systems across the region. Provides technical and business input to the quality function.Expectation to focus on enhanced Client collaboration, working with our key global clients to deliver both Subsea7 and Client quality objectives and drivers. Monitors the implementation of and adherence to Subsea7's Management System, professional tools, policies, systems and processes within designated area of responsibility.Provides input to budget and is accountable for controlling costs and meeting budget at functional level. Drive the compliance to significant deviation management process on projects.Provides direction, leadership, supervision and mentoring to direct reports, and indirect reports within the quality function. Build for the future by supporting the development of quality functional reports, through professional and career development and continued professional training, mentoring, and on the job development; and develops appropriate succession and development plans.Reviews and control the project performance of the quality function. Champion the Group and Regional approach to improve performance through Continual Improvement.Contribute to creating and championing a culture of quality Leadership by acting as a catalyst for incremental change in quality performance, fostering excellent working relationships with other internal functions.Ensure the project quality function capitalises from lessons learned and is performed in accordance with best practice, striving to mitigate risk, promoting safety and integrity consistently.Develops and fosters a constructive and professional relationship with all stakeholders. KEY QUALIFICATIONS/EXPERIENCE Professional qualifications - Degree in Engineering, Quality Management or equivalent.Solid experience in project quality management.Auditing and Quality Management qualification, preferably IRCA certified lead assessor.Knowledge of the subsea, offshore or a related industry is highly valued, but not mandatory. OUR OFFERWe are an Equal Opportunity Employer. We are committed in creating a diverse workforce and look to offer an exciting and excellent international career opportunities as you develop your skills and aspirations.Along with a range of employment benefits, career development opportunities (mentoring and development programmes) and a flexible working environment, our employees can also further enhance their work-life balance through our Remote Working Policy and wellbeing through a Medical Private Plan and a Wellbeing support initiatives. Join UsAll applicants that meet the job criteria will be contacted in the two weeks following the application submission date by our GPC recruitment team. Remaining applications will be integrated in our database and considered in future job opportunities.#LI-MC1