.. support through ticket systems (chat and email) and possibly phone Ensure low to medium-complexity customer issues are resolved using procedures Ensure high customer satisfaction and demonstrate empathy while solving customer concerns May perform root cause analysis and present findings Work on a line .. outros
O nosso cliente é uma entidade pública e se gostas de comunicar, de novos desafios e queres desenvolver as tuas competências profissionais junta-te à nossa equipa.
Local : Laranjeiras
O que temos para te oferecer:
- Contrato de Trabalho com Vencimento base + Subsídio de Alimentação + Prémio
- Possibilidade de integração num projeto de grande visibilidade Nacional
O que esperamos de ti:
- 12º ano
- Experiência em Linhas de Apoio a Cliente (Opcional)
- Capacidade de comunicação e relacionamento interpessoal
- Fluente na língua Inglesa
Tipo de oferta : Período Integral
Horário de trabalho:
- Turno de 8 horas
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