.. in-person customer support! What You Will Do Provide high-quality virtual customer support through ticket systems (chat and email) and possibly phone Ensure low to medium-complexity customer issues are resolved using procedures Ensure high customer satisfaction and demonstrate empathy while solving customer .. outros
Descrição da função
- Gestão de uma carteira de condomÃnios
- Gestão de pagamentos e recebimentos
- Organização de Assembleias de Condóminos
- Regularização de sinistros e coordenação das intervenções de manutenção
- Cumprimento das obrigações legais dos condomÃnios
- Negociação com fornecedores e prestadores de serviços
- Preparação de relatórios financeiros
- Atendimento e esclarecimentos aos condóminos
Perfil
- Habilitações ao nÃvel do 12º ano (mÃnimo) ou Formação Superior (preferencial)
- Experiência na função (preferencial)
- DomÃnio do software Gecond 3 (preferencial)
- DomÃnio das ferramentas informáticas Office
- Conhecimentos de Inglês
- Orientação para o cliente
- Boa capacidade de comunicação e iniciativa para resolução de problemas
- Excelente capacidade de gestão de conflitos
- Organização, rigor e capacidade analÃtica
- Boa capacidade de gestão de tempo e de prioridades
- Disponibilidade horária para realização de assembleias em horário nocturno
- Carta de condução
- Residente em Lisboa
Oferta
- Remuneração compatÃvel com a experiência demonstrada
- Desenvolvimento de competências numa actividade aliciante e numa empresa em franco crescimento
- Oportunidade de carreira compatÃvel com o desempenho apresentado
- Ambiente jovem, dinâmico e colaborativo
Tipo de oferta : Integral/Full-time
Horário de trabalho:
- Turno de 8 horas
Tipos de pagamento complementares:
- Décimo terceiro salário
- Hora extra
- SubsÃdio de Natal
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