.. demonstrate empathy while solving customer concerns May perform root cause analysis and present findings Work on a line of business that has low ambiguity, is stable, with well-documented procedures Basic Qualifications At least 6 months of experience in retail, hospitality, or customer service in person .. outros
Sou uma empresa :Hotel Porto Bay Liberdade Funções / Tarefas a Desempenhar: Acolhimento / atendimento ao cliente Atividades de check-in e check-out Informação turÃstica, recomendação e/ou marcação de atividades turÃsticas de interesse Verificação de consumos / faturas Verificação de reservas / introdução de novas reservas Requisitos : Perfil pretendido: Ensino secundário profissionalizante na área hoteleira / turismo Bons conhecimentos de Inglês (segunda lÃngua estrangeira será valorizada) Bons conhecimentos de informática na ótica do utilizador Bons conhecimentos de HOST Disponibilidade horária Experiência em funções equivalentes, em hotel de 4 ou 5 estrelas
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