Colaborador de Recovery - Secção de Oportunidades

Job ID : 212894

Date posted : 10/11/2023

Who you are

• You have a good understanding of the process and functions within the IKEA store and the IKEA product range.
• You have knowledge of the recovery process of our products.
• You have a good understanding of basic sales principles.
• You have retail experience and are customer focused.

A day in your life with us

• Your daily tasks include the responsibility to decide and act on how to handle products that have been returned by our customers, that have been damaged in the store or that in any other way are not possible to offer to our customers. This you do by keeping the financial result and environmental impact in mind.
• You contribute to improving our customers shopping experience, by supporting the prevention of unnecessary costs related to our products and improving their quality.

Together as a team

We see ourselves as influencers - we steer the IKEA business by finding the truth behind the figures. Together we secure compliance with local and international laws and reporting standards; we assure that accounting processes are efficient and that tax compliance meets business needs. We’re a diverse group of people driven by providing reliable financial data to a wide variety of stakeholders. At the end of the day, that’s one of the foundations to make IKEA even better!

At IKEA / Ingka Group we believe everyone deserves to feel welcomed, respected, supported and valued, regardless of any identity dimension or life circumstances. We are committed to create a diverse work environment where everyone feels included and has access to the same opportunities. We want to reflect the society we live in and do not tolerate discrimination. It is based in these values that we work daily, because we believe diversity is the key to our success and inclusion is everyone’s responsibility.