Customer Service Agent

Habyt's mission is to provide the best housing experience, anywhere. We develop and manage beautifully designed, community driven and technologically empowered living spaces to create a modern living concept. We are funded by top VC and Real Estate investors in Europe. If you are passionate about real estate, would like to join a dynamic, talented and diverse team of professionals - you are at the right place!

We are on a steep growth curve, and are looking for a Customer Service Agent to join our team.

Tasks

• Be a single point of contact for our users for their journey with Habyt
• Help out on the ongoing support of our users
• Prioritize and manage requests and keep support tickets up to date
• Schedule, oversee, and assist contractors, ensuring the safety, quality, and cleanliness of work performed

Requirements :

• You are a high achieving recent graduate
• Full-working proficiency in English required, German, Portuguese or Spanish is a plus
• Strong international background through work and study abroad
• You thrive on communication, both written and verbal, you are proficient with social media
• You can keep yourself accountable and able to work without well-worn paths or established protocols
• You are comfortable working in a fast-paced startup environment
• You have a passion for real estate, shared living and Habyt mission

Benefits :

• Join a great team and become a strong leader within the Habyt cosmos: your colleagues are talented, motivated self-starters
• Live first hand the Habyt hybrid culture: work flexibly from home or Habyt locations
• Be a part of an innovative business model with global impact
• A high degree of responsibility and involvement from day one
• Fast decision-making and flat hierarchies make Habyt a great place for your professional growth