.. (chat and email) and possibly phone Ensure low to medium-complexity customer issues are resolved using procedures Ensure high customer satisfaction and demonstrate empathy while solving customer concerns May perform root cause analysis and present findings Work on a line of business that has low ambiguity .. outros
O nosso cliente: O nosso cliente é uma Farmácia localizada na Margem Sul.
As funções que irás desempenhar: Com a categoria de Farmacêutico(a) Adjunto(a) serás responsável por: Assegurar as funções gerais de um farmacêutico em contexto comunitário; Apoiar a Direção a nível de negócio e coordenação de equipa; Dar diretrizes e todo o suporte necessário à equipa para que os objetivos sejam atingidos; Formação à equipa na área comercial e no atendimento ao cliente, sempre que necessário.
Requisitos do Perfil : Formação superior em Ciências Farmacêuticas; Experiência de pelo menos dois anos em farmácia comunitária e em funções de liderança; Forte orientação para a área comercial; Experiência nas áreas da Dermocosmética e da Homeopatia (características valorizadas); Apresentar visão estratégica de negócio; Conhecer ações de marketing adequadas à promoção das vendas; Ter capacidade de acompanhar o atendimento de clientes com elevados padrões de exigência, fidelizando os mesmos; Apresentar disponibilidade, comprometimento, resiliência e capacidade de trabalhar em equipa.
O que irás receber: Integração num projeto sólido, numa empresa estável e em expansão; Condições salariais atrativas; Possibilidade de progressão de carreira.
Próxima etapa: Data de início prevista: 01/03/2024
Tipo de oferta : Integral/Full-time
Salário: 1 700,00€ - 2 100,00€ por mês
Benefícios :
- Cartão/Ticket refeição
- Estacionamento gratuito
Tipos de pagamento complementares:
- Bónus de performance
- Bónus trimestral
- Hora extra
- Subsídio de Natal
Habilitações literárias:
- Mestrado (preferencial)
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