Website Lead Specialist

Position Snapshot Location: Lisbon, Portugal Company: Nestlé Business Services Full-time

Position Summary The main purpose of the Website Lead Specialist is to support the be responsible and accountable for overall operational excellence of Website Services team across projects. Managing team members and workstreams to bring value to the business by ensuring consistent first time right service delivery. Support the Business/Market in managing content on Nestlé corporate/brand websites and Internal platforms, ensuring consistency and maintaining high-quality information standards across the websites.

A day in the life of...

• Manage the development, maintenance, and enhancement of content across multiple assigned websites

• Manage and provide support to the team that is conducting several website activities such as:

• Install new content and edit existing HTML within CMS platform; ensure content is accurate; ensure timely publication

• Re-structure the articles by content writers according to Nestlé style

• Source images

• Optimize published pieces using SEO guidelines

• Compliance checks and follow up (e.g. fixing broken links, fixing 5XX errors, fixing 404 errors, implement redirects, adding missing ALT tags, meta data etc)

• Maintain the websites once content is live and ensure the information is accurate

• Monitoring web traffic and user engagement (e.g. bounce rates etc.)

• Developing documentation

• Testing new functionalities

• Collaborate with and support other projects and/or teams

• Determine opportunities to enhance content

• Mentor and support the team

• Review content plans with key stakeholders to align strategy with other markets

• Maintain awareness of relevant trending topics and news to identify opportunities.

• Manage a team (responsible for planning, organizing resources, leading or influencing team members, controlling processes so that goals can be achieved); decision-making experience

What will make you successful

• University Degree in English, Digital Media, International Relations, Business administration, or any other related field
• Excellent writing and editing skills in English
• Proven work experience as a Content Editor or similar role
• Hands-on experience with Content Management Systems (e.g. Drupal, Shell, WordPress)
• Familiarity with SEO and keyword research
• Proven experience in editing images in Photoshop
• General understanding of UX (User Experience)
• Experience of working with web measurement tools (e.g. Google Analytics, Google Search Console, SessionCam etc).
• Knowledge of web design
• Keen attention to detail
• Working with high-volume, complex tasks
• Working in a corporate and multi-cultural setting
• Experience managing teams
• Ability to collaborate effectively across functions/ teams and projects
• Proven leadership and communication skills
• Ability proactively and independently collaborate with the businesses and markets.
• Ability to make decisions